Connect your terminal
Confirm that Chart Reporter is receiving data from your MetaTrader 5 terminal.
After attaching the EA, open Chart Reporter and select the trading account (hub) you want to check.
For trades placed on your phone, the EA must run in desktop MT5 on the same broker account. See how mobile syncing works.
Confirm the connection
- Make sure MetaTrader 5 is open and the Chart Reporter EA is attached to a chart. Algo Trading is not required for reporting; keep the WebRequest URL allowed as described in the installation guide.
- Keep the chart with the Chart Reporter EA attached open.
- In Chart Reporter, check the terminal status for the relevant hub.
A terminal is considered offline when a heartbeat has not been received for 90 seconds. If it stays offline, confirm the EA is attached to an active chart and that your terminal can access the internet.
Verify imported trades
New orders and trade events should appear in the trade feed after the EA sends them. Your statistics use net PnL: profit, commission, and swap are included.
Troubleshooting and definitions
See Troubleshoot missing or delayed data, Metrics and filter scope, and API keys and MCP permissions.